Return Policy
Last Updated: June 2025
At Enchanted Lifestyles LLC, we stand behind every item we sell. We describe our items as accurately as possible, including condition, dimensions, and any known flaws.
When Returns Are Accepted
We accept returns within 14 days of the buyer receiving the item under the following conditions only:
•The item arrived damaged due to shipping
•You received the wrong item
•The item is significantly not as described in the listing
We do not accept returns for buyer’s remorse, change of mind, or items that match their listing description.
How to Request a Return
To initiate a return, contact us within 14 days of receiving your item at:
•Email: mathew@enchantedlifestyles.com
•Phone: 918-720-4830
Please include your order number, a description of the issue, and photos of the item and packaging if the item arrived damaged. We will review your request and respond within 2 business days.
Return Shipping
The buyer is responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be responsible for items lost in return transit.
Refunds
Once we receive and inspect the returned item, we will process your refund to the original payment method within 5–7 business days. Original shipping costs are non-refundable.
Vintage Item Condition Disclaimer
All items sold by Enchanted Lifestyles LLC are vintage or antique. They will show natural signs of age, wear, and patina consistent with their era. These characteristics are not defects — they are part of the item’s history and charm. We disclose all known significant flaws in our listings. Minor age-related wear is expected and is not grounds for a return.